Frequently Asked Questions
A: DignitE uses the Telstra network in Australia due to the quality and extent of coverage. Our preferred mobile supplier is Better Life Mobile, an Australian mobile provider that, like us, has a community focus. Click here to check out the Better Life Mobile website.
A: PAT's software will need to be updated periodically to take advantage of new features as they are released. WE will send you an email to let you know that the software needs updating. Click here to view an instructional video on how to update PAT's software.
A: No. Your service is set up as a prepaid monthly subscription which you can cancel anytime. When you cancel, your service will be discontinued. Please note we do not provide pro rata refunds for the unused portion of your subscription as at the time of cancellation.
A: We accept payments via Bank Transfer, Credit Card and Direct Debit. We use IntegraPay to securely store and process your financial transactions. DignitE does not store any of your financial data. For more information on IntegraPay, please visit their website www.integrapay.com.au.