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Frequently Asked Questions

Functional FAQs

Q: Can I use my DignitE service when I travel?
A: Yes.  In fact we encourage you to take DignitE with you when you travel.  PAT is designed to automatically change to your current time zone so you don't need to change any settings.  Please note: you will not be able to use your DignitE service overseas unless you get a travel or local SIM card for the country you are travelling to.  If you have any questions, please contact us for more information.

Account FAQs

Q: Do I have to sign up to a contract?

A: No.  Your service is set up as a prepaid monthly subscription which you can cancel anytime.  When you cancel, your service will be discontinued.  Please note we do not provide pro rata refunds for the unused portion of your subscription as at the time of cancellation.